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ASSURE PROFESSIONAL SERVICES FOR HP QUALITY CENTER AND HP ALM

Overview

Assure has a wide range of professional services that will increase the return of investment (ROI) and overall value gained from HP Application Lifecycle Management and HP Quality Center.

We will help you in cutting costs, and leverage your existing investment in HP ALM and HP QC by introducing best practices and cutting-edge technology and processes.

Our consulting engagements are designed to be short and effective with concrete deliverables. We make sure our customers time and money is not wasted in endless workshops. Investing in our services will ensure quick results and proven business benefits.

Audits

Audits are a quick, easy and cost efficient way to find out your current state and how well you are using best practices. As a result you will get a list of concrete improvement proposals.

Assure Audit packages are conducted by our seasoned professionals through interviews and/or technical analysis of your HP Quality Center environment.

Quality Center Usage Audit

  • Find out
    • how efficiently your HP Quality Center supports your testing process
    • are your testers using HP Quality Center as they should
    • how your subcontractors perform
    • the amount and quality of your current workflow and SQL report customizations
    • Project user permissions and data visibility
  • Find obsolete projects and users
  • Assess utilization of features and fields
  • Assess subcontractor / partner access and data security

Quality Center Environment and Backup Audit

  • Environment setup health check
  • Backup test and backup restore audit
  • Backup process and responsibilities audit

Application Lifecycle Management Deployment

Assure's Application Lifecycle Management consultancy packages enable easy deployment of HP Quality Center / HP ALM platforms, or any feature sets you have not yet taken into use. We can help you get all the best practices you need into use in record time!

"Project Planning & Tracking" deployment

  • Enables excellent visibility to your QA activities and system quality
  • Take QPM (Quality Project Management) effectively in use in your organization
  • Configure QC / ALM for getting management required metrics
  • Use common metrics by deploying common values to your business critical QC projects
    • Definition of common metrics fields and field values
    • Mapping of old values to common values
    • Harmonization of metrics fields and field values in your projects
  • Define scope for any release, track progress and quality with real-time metrics
  • Releases and Cycles - Milestones, KPIs
  • Reporting, Scorecards, Dashboards

Process Enablement (Cross-Project Customization) deployment

  • Reduce project maintenance costs and support work
  • Enable full scale harmonization of your HP Quality Center projects
  • Enable fast and cost-efficient deployment of changes to your harmonized projects
  • Scope and plan the harmonization
    • Analyze current HP Quality Center project field usage and user group permissions
    • Create organization-wide Project Templates
    • Plan a migration path for existing Projects to go into Process Enablement
    • Preparations for Project Harmonization
  • Tool-assisted, cost-efficient harmonization of projects with Assure Project Harmonizer

Business Process Testing (BPT) deployment

  • Fast and efficient deployment of Business Process Testing
  • Get visibility to your systems' quality from Business Process perspective
    • Create an organization-wide usage model and concept, enabling fast deployment and reduced maintenance cost
    • Assess existing test assets and plan how to convert them to BPT assets
    • Create technical migration path for old test assets
  • Efficient tool-assisted test asset conversion

HP ALM / HP QC deployment

  • Take HP Quality Center / HP ALM or some part of the features into use
  • Scope and plan the deployment, define which features are deployed
  • Setup and configure environment
  • Define project template and usage model
  • Implement required customizations to get full support for your processes
  • Migrate legacy test assets to a new tool
  • Train users

ALM / QC Service Management

SUPPORT AND OPERATIONS SERVICES

ALM / QC Support

  • Outsource part or all of your Quality Center or ALM support to Assure
  • Self-help materials available to your users directly reduce the need for support
  • FAQ, knowledge base and wiki setup
  • Regular virtual conferences and info sessions
  • Communication kits of e.g. upcoming new features

Quality Center Service

  • Operate your Quality Center as a service in a cost efficient and reliable way
  • Apply ITIL best practices for QC and ALM
  • Optimize the use of resources by outsourcing and hosting
  • Enforce policies and processes to guarantee the required level of availability, performance and stability

Outsourced Customization Maintenance

  • Outsource your workflow customization and SQL Excel report maintenance to Assure
  • We will analyze your customizations' quality and maintainability, and take care of their maintenance

ENVIRONMENT RELATED SERVICES

ALM / QC Server Architecture Planning

  • QC-optimized server architecture
  • Virtualization

LDAP Deployment

  • Packaged service for taking LDAP authentication into use

Project Migration Between Different Environments

  • Project migration path creation and testing
  • Migrating QC projects to target environment
  • Archiving of obsolete projects

Maintenance and Planning Tasks, Examples:

  • Migrating QC projects between servers
  • Migrating between Windows <-> *NIX
  • Data migration between MSSQL and Oracle databases
  • Legacy test management tool data migration to Quality Center / ALM
  • Copying file repositories between servers
  • Application server and Database configuration analysis and parameter modifications
  • Environment smoke tests
  • Email configuration
  • Backup process creation, implementation and testing